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Frequently Asked Questions.
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On the Movers Network...
...you will get tips on how
to find a mover you can trust and how to prepare for a
smooth move. You also will be able to see and download
lists of qualified movers in each state as they join the
network. They are members of trade associations that set
high professional standards and demand adherence to
strict codes of ethics that protect all consumers,
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Your Rights and Responsibilities When You Move
OMB No. 2126-0025
Furnished by Your Mover, as Required by Federal Law
Authority: 49 U.S.C. 13301, 13704, 13707, and 14104; 49
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Household Goods Consumer Complaint
United States Department of Transportation
There are two methods
available for filing a Household Goods Consumer
Complaint, over the phone or online. To file a complaint
over the phone you may dial their toll free Hotline
number 1-888-DOT-SAFT (368-7238) and one of their
representatives will assist you with your complaint. If
you would like to file a complaint online click the link
below which will take you to a secure site for filing
Online Household Goods Consumer
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